Property Management Packages & Pricing Structure

At HCM Property Management, we have the most transparent and straightforward pricing structures, crafted to suit your needs and your budget.

Silver

Gold

Platinum
Monthly Management Fee
% of Rent Collected
4.9% 6.9% 8.9%
Leasing Fee
% of First Month's Rent
50%

40% 30%
Renewal Fee $75 Renewal $75 Renewal $75 Renewal
Loss of Rent Coverage
$1500 Eviction Expense Coverage
Rental Income SPEED-PAY
$1500 Pet Damage Coverage
HVAC Filter Replacement Program
Handyman Repairs Included ½ hr/Month 1hr/Month
Interior Property Assesments 1/Year 2/Year 2/Year
Leasing Guarantee 12 Months 12 Months 24 Months
HAP Processing +$25/Month +$15/Month
Home Warranty Repairs Coordination +$25/Month +$15/Month
Annual Tax Reporting $75 $45
Bill Pay $25/mo
Utilities Management $25/Service
Oversee Insurance Claims $75
Major Renovation Project Management 10% of Project Cost
Weekly Inspections
Capital Expenditure Planning
Dedicated Property Coordinator
Annual Fire Suppression Check & Backflow Testing Fire Suppression
Market Rent Analysis
Property Marketing
Tenant Screening
Pet Screening
Tenant Placement
Property Maintenance
After-Hours & Holiday Repairs
Tenant Maintenance System
Rent Collection
Convenient Rent Payments
Eviction Process Coordination
Legal Compliance
Property Accounting and Reporting
Monthly Owner Statements
Owner and Tenant Online Portals
Our Guarantees
Loss of Rent Guarantee
Leasing Guarantee 12 Months 12 Months 12 Months
21 Day Rental Guarantee
Maintenance Guarantee
Eviction Guarantee
Satisfaction Guarantee
Pet Damage Guarantee

Silver

Monthly Management Fee (% of rent collected):
4.9%

Leasing Fee (% of First Month’s Rent):
50%

Renewal Fee:
$75 Renewal

Interior Property Assesments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment. 1/Year

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee. 12 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments. +$25/Month

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans. +$25/Month

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099). $75

Bill Pay

$25/Month

Utilities Management

HCM will manage the transfer of utilities during property vacancies. $25/Service

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property. $75

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. 10% of Project Cost

Weekly Inspections

HCM will conduct weekly exterior inspections to ensure there are no safety concerns and the common areas are in good condition.

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 12 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to 1) Suggested rent-ready repairs being completed 2) The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application. 3) Suggested rent rate is approved and accepted by HCM Property Management.

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Gold Plan

Monthly Management Fee (% of rent collected):
6.9%

Leasing Fee (% of First Month’s Rent):
40%

Renewal Fee:
$75 Renewal

$1500 Eviction Expense Coverage

Covers any qualifying eviction costs up to $1500. Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

Rental Income SPEED-PAY

Your owner payments are made within 2 business days after receipt of tenant funds

$1500 Pet Damage Coverage

HCM will cover any pet related damage over and above the tenant security deposit up to $1500. Applies only to tenants placed by HCM.

HVAC Filter Replacement Program

HCM will deliver HVAC filters to your investment property every quarter to increase the life of your system

Handyman Repairs Included

HCM will provide 1/2 hour/Month handyman repairs (a $65/hr benefit) for any tenant requested repairs. 1 hour carryover allowable if unused in prior month.

Interior Property Assesments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment. 2/Year

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee. 12 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments. +$15/Month

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans. +$15/Month

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099). $45

Bill Pay


Utilities Management

HCM will manage the transfer of utilities during property vacancies. -Included

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property. -Included

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. -Included

Weekly Inspections

HCM will conduct weekly exterior inspections to ensure there are no safety concerns and the common areas are in good condition.

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 12 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to 1) Suggested rent-ready repairs being completed 2) The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application. 3) Suggested rent rate is approved and accepted by HCM Property Management.

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Eviction Guarantee

Covers any qualifying eviction costs up to $1500

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Pet Damage Guarantee

We cover up to $1,500 in damage above the Security Deposit that is caused by a pet we approved for your rental

Platinum

Monthly Management Fee (% of rent collected):
8.9%

Leasing Fee (% of First Month’s Rent):
30%

Renewal Fee:
$75 Renewal

Loss of Rent Coverage

For qualifying tenants, covers your rent payments for up to 3 months if the tenant are unable to pay (Max $3,000 per month if tenants are unable to pay). Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

$1500 Eviction Expense Coverage

Covers any qualifying eviction costs up to $1500. Gold and Platinum plans subject to Tenant Qualifications reviewed and approved by HCM Property Management.

Rental Income SPEED-PAY

Your owner payments are made within 2 business days after receipt of tenant funds

$1500 Pet Damage Coverage

HCM will cover any pet related damage over and above the tenant security deposit up to $1500. Applies only to tenants placed by HCM.

HVAC Filter Replacement Program

HCM will deliver HVAC filters to your investment property every quarter to increase the life of your system

Handyman Repairs Included

HCM will provide 1 hour/Month handyman repairs (a $65/hr benefit) for any tenant requested repairs. 1 hour carryover allowable if unused in prior month.

Interior Property Assesments

HCM will complete and document interior property inspections to ensure your tenants are taking care of your investment. 2/Year

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee. 24 Months

HAP Processing

Additional monthly fee for processing Housing Assistance Payments. -Included

Home Warranty Repairs Coordination

Additional monthly fee for managing property with Home Warranty Plans. -Included

Annual Tax Reporting

One time annual fee (February) for preparation and mailing of yearly tax forms (1099). -Included

Bill Pay


Utilities Management

HCM will manage the transfer of utilities during property vacancies. -Included

Oversee Insurance Claims

HCM will coordinate any insurance claims related to the managed property. -Included

Major Renovation Project Management

If you have a large renovation project, HCM can manage the project for you. -Included

Weekly Inspections

HCM will conduct weekly exterior inspections to ensure there are no safety concerns and the common areas are in good condition.

Market Rent Analysis

We thoroughly research market rates to maximize the rent amount. We also recommend property improvements to increase asking rents.

Property Marketing

We use a comprehensive advertising plan, including online avenues as well as traditional platforms, to reach all potential tenants.

Tenant Screening

We’ve set high qualification standards and have a detailed application process, which includes income verification, background checks, credit checks and even pet screening!

Pet Screening

All pets are screened by our third-party vendor to help eliminate ‘fake’ service animals and problem pets.

Tenant Placement

Included

Property Maintenance

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

After-Hours & Holiday Repairs

We have a dedicated maintenance team of qualified vendors and a “sister” maintenance company to ensure prompt repairs and we are on-call 24/7/365 for emergencies.

Tenant Maintenance System

From their mobile device, Tenants can conveniently place maintenance requests, schedule appointments and communicate with vendors, making life simple for our tenants.

Rent Collection

We manage all rent collections for your property. We have strict policies and standards in place to collect rent as effectively as possible.

Convenient Rent Payments

Multiple options for tenants to pay rent conveniently and on time.

Eviction Process Coordination

We use an attorney to assist with the eviction process in the unlikely event that a tenant needs to be removed from the property. This enables us to win an overwhelming majority of our eviction cases.

Legal Compliance

Our leasing agents and property managers are all licensed. And, we conduct all our activities in accordance with State and Federal law as well as the National Association of Residential Property Managers Code of Ethics.

Property Accounting and Reporting

We have an in-house accounting team who oversees all accounting and reporting functions. We use Appfolio management software — the leading, comprehensive, integrated accounting, maintenance, and advertising program available to the industry.

Monthly Owner Statements

We simply your life by connecting you to our Owner Portal to send monthly owner statements

Owner and Tenant Online Portals

We give you real-time access to your properties via your PropertyWare Owner Portal. Prospective residents can apply online with the click of a button, existing residents pay their rent online instead of sending rent checks by mail.
Our Guarantees

Loss of Rent Guarantee

For qualifying tenants, covers your rent payments for up to 3 months and max $3,000 if the tenants are unable to pay

Leasing Guarantee

If a tenant breaks their lease for any reason, HCM will release the property with no additional leasing fee 12 Months

21 Day Rental Guarantee

We will rent your property in 21 days or less or HCM will reduce your leasing fee by 25%. The leasing guarantee is subject to 1) Suggested rent-ready repairs being completed 2) The 21 day period is defined by the date the property is deemed Rent Ready by HCM and the date in which we have an accepted application. 3) Suggested rent rate is approved and accepted by HCM Property Management.

Maintenance Guarantee

All maintenance work guaranteed for 12 months

Eviction Guarantee

Covers any qualifying eviction costs up to $1500

Satisfaction Guarantee

If you are not happy with HCM, we will try to make it right. If you are still not happy, you can cancel at any time with 30 days notice

Pet Damage Guarantee

We cover up to $1,500 in damage above the Security Deposit that is caused by a pet we approved for your rental

 

Platinum Program Guarantees

More guarantees equal more rental protection and less risk. If you choose our all-inclusive Platinum program, you have access to all of the following guarantees we offer:

  • Loss of Rent Guarantee
  • 24 Months Leasing Guarantee
  • 21-Day Rental Guarantee
  • Maintenance Guarantee
  • Eviction Guarantee
  • Satisfaction Guarantee
  • Pet Damage Guarantee

Why Orange County Investors Love Our Programs

Each program is designed with a lot of thought and experience. Depending on your property type, the time and effort you wish to put in yourself for property management, and your willingness to invest in quality services, you can find the service that suits you best.

Frequently Asked Questions

Which Program Is The Best for Me?

If you have a multi-family unit, or multiple properties to look after, we recommend you choose the Platinum program as it covers everything. The Gold and the Platinum programs are suitable for you if you don’t have much time to invest in managing your rental home and your tenants yourself. However, if you carry out some of the management tasks on your own, you can benefit from our Silver program as well.

I am an Out-of-State Landlord. Which Program is Suitable For Me?

If you are an out-of-state landlord, it might not be convenient for you to visit your property frequently, and connect with your tenants as often. You will also require added guarantees to protect your investment against any risks. Hence, we suggest you choose the Platinum program.

Are There Any Hidden Costs?

No. There are no hidden fees. We believe in the principles of honesty and transparency. All our prices are listed above. When you opt for a certain program, our property managers will help you understand the monthly fee structure, and all the services with their respective fees before you sign a contract with us.

What Guarantees Are Included In The Silver Program?

The Silver Program includes:

  • 12 Months Leasing Guarantee
  • 21 Days Rental Guarantee
  • Maintenance Guarantee
  • Satisfaction Guarantee

I Have Doubts. Can One Of Your Assistants Help?

They sure can. Our team is cooperative, patient, and experienced. We know that investing in property management can take some time, and believe that landlords should do it only when they are 100% confident about a company. We are ready to answer all your questions and committed to building trust.

How Long Does It Take To Start With A Program?

Once you choose a program, our property managers will get in touch with you, visit your property, discuss the details, and give you a date to begin working with you. This entire process takes about x days – x weeks.

What Our Clients Are Saying

Working with Dianne has been one of the best experiences that I have had while working with a management company. She is always quick to respond and is very friendly. Happy to be renting through a company that has employees like her. Great customer service is hard to come by these days!

Breahna Wright

The property managers are always quick to respond and provide friendly and helpful service. The handyman who came out to help with a garbage disposal replacement was on time, worked quickly and cleaned up after himself. We have been very happy with the service we have received thus far.

Cherilyn Wininger

Renee is a top notch coordinator. She is always going above and beyond with her help when needed and has the best follow up track record of any property management coordinator that I’ve ever worked with. I always make sure to ask for her specifically because I know she will get things done. Everyone else has been equally helpful and a great experience working with HCM

Abe Gurakar

We had questions that we needed answers for. Luisa Jimenez and Vicky Viajar were really helpful and were very pleasant. They answered our questions and addressed our concerns. They were also quick to respond!

Chyng Abuyog

NARPM-Logo-transparent
Equal Housing logo
secure logo
CAR logo
bbb logo